Flowers Keston Accessibility Commitment
Our Commitment to Accessibility
At Flowers Keston, we believe that everyone should have equal access to our range of floral arrangements and online services. We are dedicated to ensuring that all Keston customers, regardless of ability, can order flowers online with ease, comfort, and confidence. Accessibility is not only a priority for our website, but a core value of our service to the community.
WCAG 2.1 AA Compliance
To fulfill our accessibility promise, we have designed and developed the Flowers Keston website to follow the Web Content Accessibility Guidelines (WCAG) 2.1 level AA. These internationally recognised guidelines provide a comprehensive framework for making web content more accessible for everyone, including people with disabilities. By adhering to these standards, we strive to meet the diverse needs of all our website visitors.
Screen Reader Compatibility
The Flowers Keston website has been rigorously tested to ensure a smooth experience for customers who rely on screen readers. Our content is structured with proper headings, alt text for images, and labelled navigation elements. We pay special attention to ensuring that all user interface components, including order forms and product descriptions, are fully accessible with screen reading software. Our goal is to make it simple for every customer to browse bouquets, select arrangements, and complete purchases using assistive technologies.
High Contrast Design for Visibility
To better serve customers with visual impairments, the Flowers Keston website is designed with a high-contrast color palette and readable font styles. Buttons, links, and important areas of the site are clearly distinguishable, minimising barriers for those with low vision or colour blindness. Our visual choices are made to enhance legibility and reduce strain, so all Keston customers can order flowers comfortably online.
Continuous Improvement and Feedback
We understand that accessibility is an ongoing commitment. Flowers Keston regularly updates its website to incorporate new accessibility best practices and feedback from our customers. We continuously review our digital tools to ensure they remain user-friendly and in line with current standards. If there are ways we can improve your ordering experience, we welcome your comments and suggestions.
Contact Us for Accessibility Support
Your experience on our website matters to us. If you encounter any difficulty browsing the site, reading content, or ordering flowers online, we encourage you to reach out for assistance. Our team is ready to address any accessibility challenge promptly. Please visit our contact page, where you’ll find several methods to get in touch. Let us know about any issues, and we will work with you to find a solution that meets your needs. We value your feedback and are committed to making Flowers Keston accessible for all our valued customers.
Accessibility for Every Keston Customer
By prioritising accessibility, Flowers Keston ensures that no one is excluded from the joy of sending or receiving flowers. Our efforts enable all members of the Keston community to participate in gift-giving and celebrations, no matter their abilities. Thank you for choosing us, and for being a part of our mission to provide accessible flower delivery for everyone in Keston.
